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Under review

Issue with Google Reviews

AdamHas 6 years ago updated by Josh 6 years ago 3

I added a new site. It has 224 reviews on Google. It only brought in 5 reviews and says no more to import. How can i fix this?

Under review

Google will only return the 5 Most Helpful (NOT newest) reviews in their Places API. This is a limitation of Google. When they add a new one to the 5 Most Helpful the plugin should grab it automatically if you have the auto option checked. That way you can slowly build up your database.

Josh, how would I set up a testimonial slider for a customer with 200+ google reviews when they only have google reviews? The 5 most helpful reviews are all that will display at all times?

Unfortunately, Google limits the number their API will return to the 5 Most Helpful. Currently, you can't grab all 200+ and display them. Like I said earlier, the app should slowly add reviews as Google changes the 5 Most Helpful.