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Font errors when showing reviews
Hi,
I've setup the app and it works well.
But one error keeps coming back is the font.
My reviews are in Vietnamese, and the app displays some of them with weird characters.
Like instead of "tiên", it shows "tiên" instead.
What should I do now?
Also, it's really weird that when I update the manual reviews, the changes don't appear on my site.
I have to re-save the template for it to make the necessary changes.
Is it a bug, too?
Customer support service by UserEcho
Can you send me a link to your site? The "tiên" looks the same as the "tiên". Can you post a screenshot of the problem?
I would guess you might be using some sort of caching plugin that is causing the manual reviews to not update?
Hi Josh,
here is my site: https://www.otstore.com.vn/
and this is what I mean when the texts are displayed:
here is the list of apps I installed on my site:
Not sure which one would cause the 2nd problem?
Give it a shot now. It should also update the template when you add a review.
Looks like the bug is still there.
Can any other plugins be the culprit?
Can you try and re-enter one of the ones that are messed up? It probably got messed up when it was inserted in to the database. It can be tricky with other languages.
thanks