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Reviewers name that have special character are not showing right.
The reviewers name imported from facebook is not showing correctly it has code error on the names
Customer support service by UserEcho
Can you share the Facebook page or a link to the reviews on your site?
https://www.womency.ca/
https://www.womency.ca/pages/avis
https://www.facebook.com/WOMENCYGROUPE/reviews/?ref=page_internal
I manually edit the names inside the reviews so it show up correctly.
It seems most of incorrect reviews name include a "é" which is in french language, I am not sure if there is other letters in trouble
I also had another issue; the 5 stars are not correctly imported from facebook all of the reviews shows up with 0 stars instead of 5 stars and there as well I must edit the reviews to show correct 5*
There is now an option to use the stars instead of the "recommend" icon. You will need to check the box, Save Settings, and then re-download the reviews.