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Under review
Slow load time
I am using this app for both our athlete testimonials as well as UGC (customer stories) using our product. In both sections, the load time is very slow. Do you have any suggestions or guidelines on photo sizes to use to help speed load time or any other tricks up your sleeve that might help with this issue? Very happy with the app otherwise.
Customer support service by UserEcho
Can you send me a link to it on your site?
Yes, here's the UGC: https://amphumanperformance.com/pages/community
And here's where our athlete testimonials show up: https://amphumanperformance.com/
I didn't notice any slow loading. Are you still having trouble with it?
Hi Josh, yes it’s been an issue since we installed the app but I’m just getting around to notifying you. We have had issues with slow load from both a desktop and mobile on both pages.
On the https://amphumanperformance.com/ you could try compressing and changing the size of the image. The size should be 135px x 135px.
Not much else that could be done. When I test on my browser the page loads really quick. The first time you save a review template and display it on the screen will be slower as it creates a cached version so it will load quicker the second time.
The app is located on a server in the US, so depending on where you are visiting the site from it might affect load time.