Google Reviews Troubleshooting
You will need to create your own API Key. Instructions here. Google will only return the 5 Most Helpful (NOT newest) reviews in their Places API. This is a limitation of Google. When they add a new one to the 5 Most Helpful the plugin should grab it automatically if you have the auto option checked. That way you can slowly build up your database.
You can check what the Google API is returning to the app with the following link. Replace the Place_ID with your business Place_ID and the YOUR_API_KEY with your Google API.
https://maps.googleapis.com/maps/api/place/details/json?placeid=YOUR_PLACE_ID&key=YOUR_API_KEY
Customer support service by UserEcho