Google only downloading 5 or none at all.

Google will only return the 5 Most Helpful (NOT newest) reviews in their Places API. This is a limitation of Google.

You can check what the Google API is returning to the plugin with the following link. Replace the YOUR_PLACE_ID with your business Place_ID and the YOUR_API_KEY with your Google API.

https://maps.googleapis.com/maps/api/place/details/json?placeid=YOUR_PLACE_ID&key=YOUR_API_KEY

It should tell you if there are any errors with your API Key. If there isn't you should get a bunch of info about your Place ID. Make sure that reviews are at the bottom. If they aren't then it's possible you are using the wrong place id. Here is a blog post about finding your place id.

Thanks,

Josh