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0
Under review

URL to Customer Testimonials

hey 2 years ago updated by Josh 2 years ago 3

Is there a way to create a URL that takes a user to the customer testimonial section on my store homepage? I want to add this to an email so recipients can click to read our aggregated review.

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Under review

read more link on longer reviews unresponsive when slider active

Rupert 2 years ago updated 2 years ago 8

This is a great app. I've used it for several years on Wordpress, now I'm switching to Shopify and want to continue using it. I've run into a problem, in that if the reviews are on a slider then the "read more" link for longer reviews is completely unresponsive. The same is true when I used the suggested CSS to put scroll bars on longer reviews. They appeared but wouldn't scroll. I'm using the Expanse theme on Shopify. If the slider is turned off then it worls fine but I would really like to display all the reviews in a slider, rather than just three.

Any ideas on how to fix this would be much appreciated. 

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Under review

Won't crawl Google anymore

theoldpiggery17 2 years ago updated by Josh 2 years ago 1
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Fixed

Connect Google Review Page will not process

Candace 2 years ago updated by Josh 2 years ago 2

I have added the Place ID into the field and clicked 'save and test' and the wheel just keeps turning and it will not go any further. No error message, just keeps processing and will not finalise. I have tried using the Place ID and Google Search Terms

0
Under review

Hi, my reviews previously displayed in a slider (wth 4 on each slide), now they are all the same page?

winnie dee 2 years ago updated by Josh 2 years ago 1
0
Under review

mobile Single Row Scrolling

brian 3 years ago updated by Josh 3 years ago 1

I don't have any programming experience, is there a css customization that allows for mobile devices to only have a single row view with a single comment. Right now it is showing 4 reviews stacked upon each other as a slideshow. Goal is to have a single review single row as a slideshow for mobile devices.

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Fixed

The app is not showing up after updating my theme version.

Mariah 3 years ago updated by Josh 3 years ago 3

I just updated my theme from 10.0 to 11.0 (Same theme: Testament), and the app has completely disappeared. 

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Fixed

Testimonials are not showing up after upgrading to paid plan

Mariah 3 years ago updated by Josh 3 years ago 2

I tried the free version and got them to show up, but once I updated to the paid plan they no longer show. I had added them through my sections. Please help. 

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Under review

How to choose which manually uploaded testimonials appear in a specific template?

davis 3 years ago updated by Josh 3 years ago 1

I'm manually uploading testimonials for certain products. I'd like for only certain manually uploaded testimonials to appear on certain pages. I see how to create different templates, but how can I assign only specific testimonials to a template?

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Answered

Cannot find Google Place ID

butcherbakergrocer 3 years ago updated by Josh 3 years ago 5

My business has no physical location.

I have followed the help article Josh created, however I have been unable to connect my google account using Google Search Terms (Butcher Baker Grocer, Birkdale QLD) and I have not been able to find the Place ID by inspecting the 'Leave a Review' element - the format is just not the same as the screenshot in Josh's article.

Can anybody help me please?