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Cannot find Google Place ID
My business has no physical location.
I have followed the help article Josh created, however I have been unable to connect my google account using Google Search Terms (Butcher Baker Grocer, Birkdale QLD) and I have not been able to find the Place ID by inspecting the 'Leave a Review' element - the format is just not the same as the screenshot in Josh's article.
Can anybody help me please?
connecting with the Place ID or the Maps API key.
I need help connecting with the Place ID or the Maps API key. I created a new Maps API key following the instructions as well as creating the Places ID using the link to the tool provided.
Add more testimonials to site
Hello, I have upgraded to the paid membership, but can still only display 6 testimonials. Can this not be increased? Thanks.
Why are the reviews not refreshing? It's only showing old reviews.
I've tried everything suggested, and the reviews in the reviews list aren't those showing on my homepage. Please help.
Hey, is my template compatible? I have the Prestige theme and cannot seem to add in the app
Hello, When I try to add the app to my shop I am having a few issues. I cannot add a slider or a grid on my site. Cn this be added?
Mobile shifts
When I use slides on mobile, it shifts my entire page to the left, how do I fix that ?
It's not happening before scrolling the review, but stays after.
I'm using sense theme
https://prnt.sc/3r6f9AbI-yuY
https://www.ovizib.fr/products/cozydonut-lit-pour-chat for the link of the product page.
Thanks,
Alternative Text for reviews thumbnails
Hello! I'm using the app but I'm having problems with the Accessibility, the thumbnails have "thumbs" as an alt text, ¿Can you change that with the reviewer name to keep using the app? I had legal problems with ADA and I really need to solve this.
Here is the exact code that is having problems:
<span class="wprevpro_t1_A_8">
<img loading="lazy" src="https://lh3.googleusercontent.com/a-/AD5-WCk2QyfWed080vQUWG5HlnGFeYXlbC26ADp2ck9x=s40-c-c0x00000000-cc-rp-mo-br100" alt="thumb" class="wprevpro_t1_IMG_4">
</span>
Thank you!
Links do not have a discernible name
I'm having accessibility problems, the links to logos do not have aria-label
Can you fix it? It is really important and easy, just add aria-label="Go to the review source" or something like this on:
<a href="https://www.yelp.com/biz/wuitusu-santa-monica" target="_blank" class="wprevpro_t1_site_logo_a" rel="nofollow">
I have got a legal claim for $10.000 for accessibility and this was one of the reasons.
Thank you
Shopify 2.0 Instructions
Custom html doesn't work in the new 2.0 liquid sections, nor in the rich text sections, so seems the only possibility is method 4? I'd rather not be messing with the raw code though.. is there a really simple way to add it to 2.0 that I'm missing?
Thanks
mobile view not displaying
Hi Josh,
I have added anther template using the knowledge base article about mobile view. It doesn't appear to be displaying.
Can you please help with the slider?
Also on the larger screen version is there a way to make the slider narrower, as in, not so wide.
Many thanks,
Cathy
Customer support service by UserEcho