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0
Answered

Cannot find Google Place ID

butcherbakergrocer 3 years ago updated by Josh 3 years ago 5

My business has no physical location.

I have followed the help article Josh created, however I have been unable to connect my google account using Google Search Terms (Butcher Baker Grocer, Birkdale QLD) and I have not been able to find the Place ID by inspecting the 'Leave a Review' element - the format is just not the same as the screenshot in Josh's article.

Can anybody help me please?

0
Under review

connecting with the Place ID or the Maps API key.

Eben 3 years ago updated by Josh 3 years ago 1

I need help connecting with the Place ID or the Maps API key. I created a new Maps API key following the instructions as well as creating the Places ID using the link to the tool provided. 

0
Under review

Add more testimonials to site

Jay TSA 3 years ago updated by Josh 3 years ago 1

Hello, I have upgraded to the paid membership, but can still only display 6 testimonials. Can this not be increased? Thanks.

0
Under review

Why are the reviews not refreshing? It's only showing old reviews.

Milli 3 years ago updated by Josh 3 years ago 3

I've tried everything suggested, and the reviews in the reviews list aren't those showing on my homepage. Please help.

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Under review

Hey, is my template compatible? I have the Prestige theme and cannot seem to add in the app

Innocent Chaos 3 years ago updated by Josh 3 years ago 1

Hello, When I try to add the app to my shop I am having a few issues. I cannot add a slider or a grid on my site. Cn this be added?

0
Fixed

Mobile shifts

OviZib Contact 3 years ago updated by Josh 3 years ago 3

When I use slides on mobile, it shifts my entire page to the left, how do I fix that ?

It's not happening before scrolling the review, but stays after.

I'm using sense theme

https://prnt.sc/3r6f9AbI-yuY

https://www.ovizib.fr/products/cozydonut-lit-pour-chat for the link of the product page.

Thanks,

0
Under review

Alternative Text for reviews thumbnails

Maria Developer 3 years ago updated by Josh 3 years ago 3

Hello! I'm using the app but I'm having problems with the Accessibility, the thumbnails have "thumbs" as an alt text, ¿Can you change that with the reviewer name to keep using the app? I had legal problems with ADA and I really need to solve this. 

Here is the exact code that is having problems:

<span class="wprevpro_t1_A_8">

 <img loading="lazy" src="https://lh3.googleusercontent.com/a-/AD5-WCk2QyfWed080vQUWG5HlnGFeYXlbC26ADp2ck9x=s40-c-c0x00000000-cc-rp-mo-br100" alt="thumb" class="wprevpro_t1_IMG_4">

</span>


Thank you!

0
Under review

Links do not have a discernible name

Maria Developer 3 years ago updated by Josh 3 years ago 1

I'm having accessibility problems, the links to logos do not have aria-label

Can you fix it? It is really important and easy, just add aria-label="Go to the review source" or something like this on:

<a href="https://www.yelp.com/biz/wuitusu-santa-monica" target="_blank" class="wprevpro_t1_site_logo_a" rel="nofollow">

I have got a legal claim for $10.000 for accessibility and this was one of the reasons.

Thank you

0
Answered

Shopify 2.0 Instructions

Rinchen 3 years ago updated by Josh 3 years ago 2

Custom html doesn't work in the new 2.0 liquid sections, nor in the rich text sections, so seems the only possibility is method 4? I'd rather not be messing with the raw code though.. is there a really simple way to add it to 2.0 that I'm missing?

Thanks

0
Completed

mobile view not displaying

CathyM 3 years ago updated by Josh 3 years ago 10

Hi Josh,

I have added anther template using the knowledge base article about mobile view. It doesn't appear to be displaying.

Can you please help with the slider?

Also on the larger screen version is there a way to make the slider narrower, as in, not so wide.

Many thanks,

Cathy