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0
Answered

facebook logo

support 4 years ago updated by Josh 4 years ago 1

The Facebook logo is not showing up on the reviews I imported. How do I fix this?

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Under review

Couldn't find the review edit window

Pete 4 years ago updated by Josh 4 years ago 1

The first few times I tried to edit a review I thought it wasn't working. It was only when I scrolled up to the top of the screen that I noticed the editor had opened way up there. It would be great if the editor opened the review for edit in the same spot on the screen where the review I'm editing sits.... either that or make the screen auto-scroll up to the top where the edit window is.

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Answered

custom icon not showing

Ilary 4 years ago updated by Josh 4 years ago 2

Hi,

I uploaded an icon and changed the setting to custom icon.
I can see it's uploaded but it's not appearing on the reviews on the website.
I'm on a Free plan, is that the reason?

Thanks in advance

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Under review

This page can't load Google Maps correctly

Instinctively Wild, LLC 4 years ago updated 4 years ago 2

Hello, I created an API key and followed directions, but when I search my location it's giving me an error: "This page can't load Google Maps correctly." Please help. Thanks!

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Under review

I can't get Google to work. Was working fine, something happened.

Glitz & Ears 4 years ago updated by Josh 4 years ago 1

Hello, I just logged into the app to check things and it looks like Google quick working, and now i can't get it to work again.  The API settings all seem to be correct.  I am also getting an error when trying to search for a location. Please help!

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Trusted Reviews

Roberto 4 years ago 0

It would great if we could pull reviews automatically from Trusted Reviews.

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Under review

I add testimonial in mobile as well as desktop in simgle row but i want to remove double heading.

DHEERAJ 4 years ago updated by Josh 4 years ago 1

i add css code to make mobile review in one row using given css. 

i used css which was covered in the query 

#10 CSS:

@media screen and (max-width: 600px) { #wprev-slider-10 { visibility: hidden; display: none; } #wprs_nav_10 { visibility: hidden; display: none; } #wprs_nav_arrow_10 { visibility: hidden; display: none; } }

https://testimonialhubshopify.userecho.com/#

#13 CSS:

@media screen and (min-width: 600px) { #wprev-slider-13 { visibility: hidden; display: none; } #wprs_nav_13 { visibility: hidden; display: none; } #wprs_nav_arrow_13 { visibility: hidden; display: none; } }

but one more problem occurred

it shows two testimonial title mean one title is not hidden

problem screenshot - https://paste.pics/eb4496f21ae8e660abb49fff2fb431fe

same as in mobile 

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Under review

How do I change the date format?

sales 4 years ago updated by Josh 4 years ago 1

Is it possible to change the date from month/day/year to day/month/year?

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Under review

Adding manual reviews now requires a Pro account?

Eva G. 4 years ago updated by Josh 4 years ago 1

Been using the plugin for a while, now all-of-a-sudden you want $2.99/mo just so I can update the reviews on my site! What a bait-and-switch. I wonder what else will be removed from the free version in the future...

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Under review

Additional section to allow customers to leave a review.

George Olphin 4 years ago updated by Josh 4 years ago 1

Hi Josh,

Whilst I am using the Facebook import feature I feel it would be useful to have a section that I can add to a page which would allow customers to directly add a review to the website. Whilst posting to Facebook and google is great. Many of my customers buy directly through email marketing and I don't have a way to request a review from them.


Thanks


George