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It could be that the cache hasn't been updated. Edit the template you created and click save. That will force the cache to update.
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I just asked Shopify support to refund you for the last 4 months.
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The Facebook feature is not currently working. Facebook is making a lot of changes to their API and are currently blocking the page rating call. I'm hoping they open it back up soon.
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That might be a bug of some sort. Can you post your shopify store url? Also, what sort of reviews are you trying to import?
Sorry, no it does not support video.
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Yeah, they are also blocking approved apps that haven't accessed certain data in while. So if your old app never accessed page ratings then it is also being blocked. I'm hoping FB opens their API back up soon. More info here....
https://developers.facebook.com/status/issues/205942813488872/
I added the code to the index.liquid file. It appears at the bottom of your home page. Let me know if that will work for you.
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Sure, log in to your store, click on Settings in the lower left, then Account, then Add staff account. Use my email landjllc@gmail.com
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Josh
Can you please provide detailed steps of what you have tried and what problem you ran in to?
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Customer support service by UserEcho
Please provide more information. Are the reviews showing up in your Review List page? Make sure the review type on the template is not filtering them out.
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