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Under review

How to centre the testimonials box

lance 7 years ago updated by Josh 7 years ago 3

Hi there

The app works great, and I have selected the slide show function.

The testimonials are all showing with their position to the left, 

Is anyone able to assist on how to centre the testimonials?

The div is full width, thats fine, but how do I get the box and text to stay centre position?

Here is a link:

https://2oh01d3ofc59wula-8312324192.shopifypreview.com

Thank you

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Under review

Reviews without text (stars only) will not show up.

Dave 7 years ago updated by Josh 7 years ago 3

I have several five-star facebook reviews with no text. I'd like these to show up but even though I've selected to not hide them in the template, they are still not showing up on the site.

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Under review

Slow load time

Katie 7 years ago updated by Josh 7 years ago 5

I am using this app for both our athlete testimonials as well as UGC (customer stories) using our product.  In both sections, the load time is very slow.  Do you have any suggestions or guidelines on photo sizes to use to help speed load time or any other tricks up your sleeve that might help with this issue?  Very happy with the app otherwise.

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Under review

get reviews on product pages

STIJN 7 years ago updated by Josh 7 years ago 1

how can i get the review slider also on the product pages? 

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Fixed

Need help! Looks bad on mobile.

Alina Lubchenko 7 years ago updated by Josh 7 years ago 5

Hi!

Can anyone help me?

That's how it looks on mobile when I put 1 review per slide - 

http://prntscr.com/n9qk8l

 Photo is stretched. Also both on mobile and desktop switching arrows are hidden.

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Fixed

Do not you select testimonials

Rodrigo Rubens 7 years ago updated by Josh 7 years ago 1

I can not select the testimonials to be displayed, in the page of selecting the testimonials only to choose the ones that are on the first page, I can not select from the second page onwards, how to solve this?

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Under review

reviews not updating

Nicole McLaren 7 years ago updated by Josh 7 years ago 1

I originally had everything set up fine, and then I noticed profile pictures of reviewers on my page were not showing up and now I can't sync my reviews. And I tried the trick you posted previously but it doesn't work. Now no reviews are showing in my list.

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Under review

facebook reviews not showing

tejashree bhanawala 7 years ago updated 7 years ago 2

With facebook reviews I have around 39 reviews but the website shows around 20 that i added manually. I have written earlier too. I can see facebook reviews under reviews section of the app but it does not show on the website.  I opened the website in incognito window but same result. I removed the code and added the code again but with the same result. Please help me fix it. Its unfair that I pay for something and do not get what is promised.

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Under review

Facebook Reviews are not being imported

MikeShapeClub 7 years ago updated by Josh 7 years ago 3

I connected my facebook to my business page, but reviews are not being imported. Please let me what other info i can provide to help troubleshoot. Thank you

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Fixed

Social Link To Social Site

MikeShapeClub 7 years ago updated by Josh 7 years ago 6

Hello, I have the social link to social site turned off, but the link still directs the social site. Please let me know if I can provide any other details to help diagnose. Thank you.