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Under review

App not showing any reviews in the review list

obb2007 6 years ago updated by Josh 6 years ago 3

Image 108

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Answered

stars are showing to signify my star rating

Bethany 6 years ago updated by Josh 6 years ago 2

The Star indicator is showing a single star where the example while setting up shows all 5. is there a way to fix this? Also is the a way to make the slide show automatic

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Completed

Limit characters on the 'preview' of the review, and add an 'add more' button.

molly 6 years ago updated by Josh 6 years ago 1

I have some LONG reviews that I put on the rotation off page so that my main page doesn't drop down really far to support the lengthiest reviews. I'd love it if there was a character limit I could set on the slider so that any reviews that surpass that limit will just have a READ MORE option that allows anyone interested to expand the review.

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Under review

Error in console

supportntest 6 years ago updated by Josh 6 years ago 1

Hello Team,


I have installed testimonial plugin on my site. Backend is working fine. But on front site there are some issues:

1) Js errror in console

showsrstemplate.js?shop=top-shelf-paws.myshopify.com:1 Uncaught ReferenceError: $ is not defined
at showsrstemplate.js?shop=top-shelf-paws.myshopify.com:1
at showsrstemplate.js?shop=top-shelf-paws.myshopify.com:1

2) I have selected one row layout but its showing data in 2 rows and still display navigation to slide. But when we slide it show blank section.

you can check this on https://pebblenaturals.com home page and product page.

To access site use password: pebble

Please guide me how to resolve this issue.

Thanks

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Under review

Error importing Google Reviews Error: Unable to find reviews for this location.

John 6 years ago updated by Josh 6 years ago 1

I'm receiving the following error when trying to import Google Reviews:

Error: Unable to find reviews for this location. Make sure you are using the correct Location Place Id. Note:Google will no longer return reviews that are listed as Service Area Businesses or businesses that do not have a physical location in their Places API.

Does this mean I can't use this app as an online only business?

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Under review

how top manually enter reviewer`s url from social media site?

lucidabeaute 6 years ago updated by Josh 6 years ago 1

i got the reviews in my site which i would like to showcase. the reviews i manually copied from my site but the image of the customer is in & as instagram profile pic so how do i get it?

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Fixed

Google Reviews duplicated

info 6 years ago updated by Josh 6 years ago 1

Hi - a couple of our Google reviews have been duplicated in the Testimonial Slider for some reason.  Can the app be modified to fix this error?  Thanks.

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Answered

Automatic slider

Law 6 years ago updated by Josh 6 years ago 1

How do you set the slider to scroll through each item?

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Under review

Why is only my 1st Template showing in STS Section? I have 3.

Jessica 6 years ago updated by Josh 6 years ago 5

I created 3 Templates, but only the 1st Template is showing as available in my STS Section of my Shopify Website.  I deleted out the Template from Testimonial Hub (and Template #2), but still can't get Template #3 to upload there.  Help!  (I'd upload a screenshot of it, but can't for some reason)

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Answered

add designation/info of the user below name

sagar 6 years ago updated by Josh 6 years ago 1